Switchboard Operator, including Answering Service,
Telephone Receptionist, Secretary and Clerk
Operate telephone business systems equipment and switchboard to relay incoming, outgoing and interoffice calls.
May supply information to callers and record messages.
Requires being highly accurate.
Operate communications systems, such as telephone, switchboard, two-way radio or public address.
Answer calls using the switchboard.
Answering incoming calls, greeting callers, providing information, transferring calls and or taking messages as necessary.
Relay and route written and verbal messages.
Place telephone calls.
Requires working indoors in environmentally controlled conditions.
Working directly with the public.
Answer customer or public inquiries.
Requires making decisions that impact the results of clients.
Requires work with others in a team.
Requires sitting and repetitive movement.
Take messages.
Take dictation.
Greet customers.
Schedule and confirm appointments for clients.
Perform clerical duties, such as typing 48 wpm, proofreading, accepting reservations, scheduling appointments and sorting
mail.
Mail information.
Receive payments and record receipts for services.
Maintain an appointment calendar.
Maintain files.
Type letters
Perform data entry for extended duration.
Obtaining and seeing to the appropriate use of equipment, facilities and materials needed to do certain work.
Operate office equipment such as fax machines, copiers, phone systems and computers.
Set up and maintain paper and electronic filing systems for records and correspondence.
Make copies of correspondence.
Translate websites of written text into another language.
Communicating with persons outside organization.
Establishing and maintaining interpersonal relationships.
Communicating with supervisors, peers or subordinates.
Job tasks are performed in close physical proximity to other people.
Requires use of electronic mail.
Receive, store on shelves and issue bottled chemicals from stockroom.
Clean laboratory equipment.
Mark stock items using identification labels.
Examine stock items for wear or defects, reporting any damage to supervisors.
Store items in an orderly and accessible manner in stockroom.
File medical prescriptions in pharmacy.
Complete patient insurance forms.
Use cash register.
File records of prisoners in sheriff's office.
